The 10 traits of great PMs, how AI will impact your product, and Slack’s product development process | Noah Weiss (Slack, Foursquare, Google)

Brought to you by Sidebar—Catalyze your career with a Personal Board of Directors | Superhuman—The fastest email experience ever made | Vanta—Automate compliance. Simplify security.—Noah Weiss is Chief Product Officer at Slack, where he leads all aspects of the product organization, including the self-service SMB business, the team that launched huddles and clips, and the search and machine-learning teams. Prior to Slack, Noah served as SVP of Product at Foursquare. He started his career at Google, leading the structured data search team and working on display ads. In today’s episode, we discuss:• The top 10 traits of great PMs• How “complaint storms” helped Slack teams foster empathy• How Slack’s product team is approaching AI• “Comprehension desirability” and other key factors leading to Slack’s success• Why you should be customer-aware but not customer-obsessed• Important areas of growth for both new PMs and senior PMsCurious to learn more about Slack? You can try Slack Pro and get 50% off using this link.—Find the transcript at: https://www.lennysnewsletter.com/p/the-10-traits-of-great-pms-how-ai—Where to find Noah Weiss:• Twitter: https://twitter.com/noah_weiss• LinkedIn: https://www.linkedin.com/in/noahw/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Noah’s background(04:22) Noah’s advice on new parenthood(07:23) Lessons learned from leading product at Foursquare(11:33) Advice for working with strongly opinionated founders(14:14) Thinking of involvement on a U-shaped curve(16:53) Principles at Slack(19:32) Implementing ML, AI, and LLMs in meaningful ways(25:11) How Slack structures AI teams(26:59) Complaint storms and how they help foster empathy(30:01) Slack’s approach to prioritization (32:26) How delight is baked into the DNA of Slack(34:41) How Slack thinks about competition (38:04) Building a culture that tak